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Customer Support & Help Center
We are here to assist you every step of the way
Registered OfficePCMC Pune, Maharashtra 411034
Frequently Asked Questions
How does credential and KYC verification work?
Members submit their Government ID (Aadhaar, Passport) and University Degree certificates. Our compliance team verifies the documents against statutory boards within 24 hours.
How do I protect my photos and contact details?
In your Profile Settings, you can configure your photo privacy to "Visible Only to Accepted Matches" and mask your mobile number until you choose to reveal it.
Can families create and manage profiles on behalf of candidates?
Yes, parents, guardians, and siblings can register and manage matrimonial profiles with candidate consent.
What is included in the VIP Matchmaking Membership?
VIP Members receive a dedicated Relationship Manager, personalized candidate shortlisting, verified credential dossiers, and direct family introductions.