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Official Privacy Policy • WonderfulJodi.com

Privacy Policy

Last Updated: 02 September 2026

WonderfulJodi.com ("WonderfulJodi", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide while using our website, mobile applications, services and related features.

Notice to Members & Visitors

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and the choices available to you. By accessing or using WonderfulJodi.com, you acknowledge that you have read and understood this Privacy Policy.

1.About This Privacy Policy

This Privacy Policy applies to information collected through:

  • WonderfulJodi.com
  • Our mobile applications, if applicable
  • Registration and profile forms
  • Membership and payment services
  • Customer-support communications
  • Chat and messaging features
  • Matchmaking services
  • Other services provided through WonderfulJodi

This Policy does not apply to third-party websites, applications or services that may be accessed through links on our platform.

2.Information We Collect

Depending on how you use WonderfulJodi, we may collect the following categories of information:

ARegistration Information

When you create an account, we may collect:

Name
Email address
Mobile number
Password / authentication info
Gender
Date of birth / age
City / location
Marital information
Other basic registration data

BMatrimonial Profile Information

You may voluntarily provide information such as:

Education & Degrees
Profession & Occupation
Medical qualification / specialization
Work & Employer information
Family details & Values
Lifestyle preferences
Matrimonial partner preferences
Mother tongue & Languages
Religion / community (voluntary)
Location preferences
About-me bio description
Photographs & Gallery

And other information you voluntarily choose to include in your matrimonial profile.

CVerification Information

Where verification services are offered, we may collect information or documents required to verify:

Government Identity
Mobile number (OTP)
Email address
Educational certificates
Professional / Medical credentials
Other relevant verification data

Important: You should provide only genuine, authentic, and accurate documents.

DCommunication Information

If you contact us or use communication features, we may collect information relating to:

Customer-support requests
In-app messages & chats
Complaints
Reports submitted
Member feedback
Communications with our team

EPayment Information

If you purchase a paid membership or service, payment information may be processed by our authorized payment service providers. WonderfulJodi may receive transaction metadata such as:

Transaction ID / Order ID
Payment status (Success/Failed)
Amount paid & Currency
Date/time of transaction
Payment method details
Gateway reference

We generally do not require or intend to store your complete debit/credit card number, CVV, or net banking credentials on our own systems. All sensitive payment transactions are encrypted and handled directly by PCI-DSS compliant payment gateways.

FTechnical Information

When you use the website, certain technical information may be collected automatically, such as:

IP address
Browser type & version
Device model & manufacturer
Operating system
Login timestamps & activity
Pages visited & duration
Approximate technical location
Cookies & session identifiers

3.How We Use Your Information

We may use your information to:

Create and manage your account
Create and display your matrimonial profile
Provide matchmaking and discovery services
Suggest compatible potential matrimonial matches
Allow registered members to communicate
Provide dedicated customer support and grievance handling
Process memberships, subscriptions, and payments
Verify profiles, documents, and credentials where applicable
Prevent fraud, unauthorized logins, and misuse
Maintain rigorous website and platform security
Improve and optimize our website, algorithms, and services
Send important service-related communications & alerts
Respond to user complaints, inquiries, and requests
Comply with applicable legal and statutory requirements
Protect our users, community, and platform integrity
Perform other purposes reasonably necessary to provide services

4.Profile Visibility

WonderfulJodi is a matrimonial platform, and some information you provide may be visible to other members depending on the features and privacy settings available on the platform.

For example, information such as Name, Age, Photograph, Education, Profession, Location, Matrimonial preferences, and About-me bio may be displayed as part of your matrimonial profile.

Important Privacy Advice Regarding Sensitive Data

You should carefully consider the information you choose to publish. We strongly recommend that you do not publish or share sensitive information such as:

Passwords
One-Time Passwords (OTPs)
Bank account details
Credit / Debit card numbers
Government ID numbers (Aadhaar/PAN)
Complete residential address

Unless specifically and securely required for an appropriate confidential verification process handled directly by our compliance team.

5.Information Shared With Other Members

WonderfulJodi allows members to discover and communicate with potential matrimonial partners. When you use these features, information from your profile may become available to other members according to the functionality of the platform and your privacy settings.

You understand that information voluntarily placed in your public or member-visible profile may be viewed by other registered users. Please do not upload or display information that you do not want other members to see.

6.Information We Share With Third Parties

We do not sell your personal information as a business practice.

We may share information where reasonably necessary with:

A. Service Providers

We may use third-party providers for services such as:

Website hosting
Cloud storage infrastructure
Payment processing gateways
Email delivery services
SMS / OTP delivery partners
WhatsApp / communication services
Customer support systems
Security & firewall defenses
Fraud prevention tools
Analytics & monitoring
Technical maintenance

These providers may process information only as necessary to provide their services to us under confidentiality agreements.

B. Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable statutory laws or judicial warrants
  • Respond to lawful government or law-enforcement requests
  • Participate in official legal proceedings or court orders
  • Prevent fraud, financial scams, or identity theft
  • Investigate misuse or breaches of our platform rules
  • Protect our rights, property, users, the general public, or platform safety

C. With Your Permission

We may share information for other purposes where you have specifically permitted, requested, or instructed us to do so.

7.Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

Depending on the nature of the information and our technical infrastructure, these measures may include:

Access controls
Password hashing & protection
Secure authentication
Data encryption (in transit & at rest)
Server firewall security
Restricted administrative access
Continuous monitoring & audit logs
Backup & disaster recovery procedures

However, no website, cloud server, or internet transmission can be guaranteed to be completely 100% secure. You are also responsible for protecting your account password and login credentials.

8.Account Security

To keep your account and personal details secure, you should:

Keep your password strictly confidential and complex
Avoid sharing OTPs with anyone, including individuals claiming to be staff
Never share your login credentials or email passcodes
Log out after every session on shared, public, or office devices
Immediately inform us if you suspect any unauthorized access or compromise
WonderfulJodi will not normally ask you to disclose your account password or OTP through unsolicited emails, phone calls, or chat messages.

9.Cookies

WonderfulJodi may use cookies and similar browser storage technologies to:

Keep users securely logged in
Remember user preferences & search filters
Improve overall website functionality
Understand website usage & traffic patterns
Improve platform speed and performance
Maintain session security & CSRF defense
Analyze site telemetry and errors

You may be able to control or delete cookies through your browser settings. Please note that disabling certain essential cookies may affect some website features or authentication functionality.

10.Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing matchmaking, profile display, and member communication services
  • Maintaining member accounts and ongoing profiles
  • Providing customer support and handling member queries
  • Maintaining statutory transaction, billing, and GST compliance records
  • Resolving disputes and enforcing platform terms
  • Preventing recurring fraud, abuse, and safety violations
  • Maintaining infrastructure security and audit integrity
  • Complying with applicable legal and law enforcement obligations

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable law and legitimate retention requirements. Certain limited information may need to be retained after account closure for legal, security, fraud-prevention or dispute-resolution purposes.

11.Account Deletion

You may request closure or deletion of your WonderfulJodi account through the available account settings in your profile dashboard or by contacting our support team directly.

Upon receiving a valid request, we will take reasonable steps to process the request in accordance with applicable law. Deletion may not immediately remove information that:

Must be retained under applicable statutory laws or tax rules
Is required for pending or reasonably anticipated legal proceedings
Is necessary for fraud prevention, safety flags, or platform security
Is required to resolve an existing dispute or investigation
Has been legitimately aggregated or anonymized beyond personal identification

12.Children's Privacy

WonderfulJodi is intended exclusively for adults seeking lawful matrimonial relationships. We do not knowingly provide matrimonial services to or collect data from persons below the applicable legal age for marriage.

If we become aware that an account has been created by a person who is not legally eligible to use the service, we may immediately suspend the account and take appropriate steps regarding the associated information.

If you believe that a minor has provided information to WonderfulJodi, please contact us immediately at wonderfuljodi@gmail.com so we can take immediate corrective measures.

13.Third-Party Services

WonderfulJodi may use third-party services such as payment gateways, hosting providers, analytics services, email/SMS delivery providers, communication platforms, and authentication services.

These third-party services may have their own independent privacy policies and terms. We encourage you to review the privacy policies of third-party services when applicable. WonderfulJodi is not responsible for the privacy practices or data handling of independent third-party websites or services that we do not own or control.

14.Communication From WonderfulJodi

We may contact you via email, SMS, WhatsApp, or in-app notifications regarding:

Account registration & welcome
OTP verification passcodes
Login & security alerts
Membership purchases & renewals
Payment invoices & confirmation
Account activity & match alerts
Important service updates
Customer-support matters
Policy & terms revisions
Security & safety notices

Where legally permitted and where you have provided appropriate consent, we may also send promotional or matchmaking recommendations. You may opt out of promotional communications at any time. However, essential transactional, service, and security notifications will continue to be sent as necessary to operate your account.

15.Information You Provide About Other People

If you create, manage, or assist with a matrimonial profile on behalf of another person (such as your son, daughter, sibling, relative, or ward), you should do so only with their full knowledge, awareness, and lawful authorization.

You should not provide another person's personal information, photographs, contact details, or identification documents without appropriate permission. WonderfulJodi may request confirmation of authorization where deemed necessary.

16.Matrimonial Information

Matrimonial profiles may contain personal information relating to family background, education, profession, lifestyle habits, partner preferences, location, and community attributes.

Members should understand that information provided voluntarily for matrimonial matchmaking purposes may be viewed by other registered members who meet search criteria. Please provide only information that you are comfortable sharing in a matrimonial context.

17.Verification and Accuracy

WonderfulJodi offers profile and document verification features (such as ID checks, educational qualification review, and doctor credential badges).

However, verification is an administrative review process and should not be interpreted as an absolute guarantee that:

  • Every profile detail remains permanently accurate over time
  • The member is completely trustworthy or free of undisclosed history
  • The member will always behave honestly during offline interactions
  • A matrimonial alliance or marriage will be compatible or successful

Members and families must independently perform their own background verification, due diligence, and inquiries before making significant life decisions.

18.Your Privacy Choices and Rights

Subject to applicable personal data protection laws, you may have specific rights relating to your personal information, which may include:

Requesting access to personal information held about you
Requesting correction or updating of inaccurate details
Requesting erasure or deletion where legally applicable
Withdrawing consent where processing is based on consent
Requesting information about our data processing practices
Raising a formal grievance or complaint regarding privacy

How to Make a Privacy Request

To exercise any of your privacy choices, submit a data access request, or report a concern, please contact our designated privacy team:

We may need to verify your identity before processing sensitive data requests to protect your account from unauthorized disclosure.

20.Data Breaches and Security Incidents

If we become aware of a personal-data security incident that requires notification under applicable law, we will take timely and appropriate steps in accordance with statutory requirements.

This includes promptly investigating the incident, implementing comprehensive technical remedial measures, and providing required notifications to affected users and regulatory authorities.

21.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our features or services
Technological advancements
Updates to data protection legislation
Enhancements to our privacy practices

The updated Policy will be published on WonderfulJodi.com with a revised “Last Updated” date. You are encouraged to review this Policy periodically to remain informed about how we protect your information.